Terms of service

OVERVIEW

This website is operated by Voltex. Throughout the Site, the terms “we,” “us,” and “our” refer to Voltex. Voltex provides this website, including all information, tools, and services available through this Site, subject to your acceptance of these Terms of Service.

By visiting our Site or purchasing something from us, you engage in our “Service” and agree to these Terms of Service, including any additional terms, conditions, and policies referenced herein or available through hyperlinks.

These Terms apply to all users of the Site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the Site or use our Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Site following any changes constitutes acceptance of the revised Terms, where permitted by law.

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence or have the required consent to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose. You must not violate any applicable laws while using our Site.

You must not transmit viruses, malicious code, or any destructive material through our Services.

A violation of these Terms may result in suspension or termination of your access to our Services, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel transactions, or restrict access where permitted by law.

You understand that information you submit, excluding payment card information, may be transferred across different networks and adapted to technical requirements. Payment information is handled by applicable payment providers using their security procedures.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Services without our prior written permission.

Headings in these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our Site is accurate and current. However, product descriptions, pricing, availability, and other content may occasionally contain errors or omissions.

Information on this Site is provided for general informational purposes and should not be treated as a guarantee that all information is complete, accurate, or up to date.

We reserve the right to correct errors and update website content as needed, subject to applicable law.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our Services or product offerings. Where required by law, we will honor applicable obligations relating to orders already accepted.

We are not responsible for changes to the Site or Services to the extent permitted by applicable law.

SECTION 5 – PRODUCTS AND SERVICES

Voltex offers fitness supplements, including protein powders, creatine, pre-workout products, and gym wear.

Certain products may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund & Return Policy.

We make reasonable efforts to display product images and colors accurately. However, colors may appear differently depending on your screen and device settings.

We reserve the right to limit product quantities, restrict sales to certain locations, update product descriptions, or discontinue products, subject to applicable law.

Product availability and offers may change without notice. All offers are void where prohibited by law.

Supplement Information and Use

Our fitness supplements are intended to support fitness and training routines. Product descriptions and website content are provided for informational purposes and are not a substitute for medical advice, diagnosis, or treatment.

Always read product labels, ingredient lists, directions, and warnings before using a supplement. Consult a qualified healthcare professional before use if you have a medical condition, take medication, are pregnant or nursing, or have concerns about whether a product is suitable for you.

Individual results may vary. We do not guarantee specific fitness, muscle-building, weight-gain, weight-loss, or performance results.

Do not use products contrary to their labels or applicable instructions. Keep supplements out of reach of children.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders where permitted by law, including orders that appear fraudulent or are placed for unauthorized resale.

If an order is changed or canceled, we may attempt to notify you using the contact information provided at checkout.

You agree to provide accurate, complete, and current billing, shipping, and contact information for all purchases. You are responsible for updating your information when it changes.

Please review our Refund & Return Policy for further details regarding returns, exchanges, and refunds.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not operate or control.

These tools are provided on an “as available” basis. Your use of third-party tools is at your own discretion and may be subject to the provider's separate terms and privacy policies.

We are not responsible for third-party tools to the extent permitted by applicable law.

Any new features or services added to our Site will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services.

We do not control or guarantee the accuracy, content, policies, or practices of third-party websites. Visiting those websites or purchasing from third parties is at your own discretion.

Questions, complaints, or claims regarding third-party products or services should be directed to the relevant provider.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit reviews, suggestions, feedback, or other materials to us, you grant Voltex permission to use, reproduce, publish, display, and distribute that content for legitimate business purposes, subject to applicable law and any rights you retain.

You confirm that your submissions do not violate another person's intellectual property, privacy, or other legal rights.

You must not submit unlawful, abusive